Legal

Terms & Conditions

Last updated: JANUARY 13, 2026

1. Acceptance of Terms

By accessing or using CousinKenny.com (“CousinKenny,” “we,” “us,” or “our”), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the site.

CousinKenny.com operates as an online marketplace connecting customers with independent brands and vendors.

2. Marketplace Role

CousinKenny is not the seller of most products listed on the site.

Products are sold and fulfilled by independent vendors unless otherwise stated.

CousinKenny provides:

• The marketplace platform

• Secure checkout and payment processing

• Order routing and customer support coordination

3. Accounts

To access certain features, you may be required to create an account.

You agree to:

• Provide accurate information

• Keep your login credentials secure

• Notify us of unauthorized access

We reserve the right to suspend or terminate accounts that violate these terms.

4. Orders & Payments

• All prices are listed in U.S. dollars unless stated otherwise

• Taxes are calculated at checkout where applicable

• Payments are processed securely through third-party providers such as Stripe and PayPal

• CousinKenny does not store full payment card details

Orders are not guaranteed until payment is successfully completed.

5. Shipping & Delivery

• Shipping timelines, carriers, and fulfillment are determined by the vendor

• Estimated delivery times are not guaranteed

• CousinKenny is not responsible for delays caused by carriers, weather, or vendor processing times

6. Returns & Refunds

Return and refund eligibility depends on:

• Vendor policies

• Product type

• Condition of returned items

Customers should review the Return & Exchange policy and contact support if assistance is needed.

7. Vendor Responsibilities

Vendors selling on CousinKenny agree to:

• Provide accurate product listings

• Fulfill orders promptly

• Handle customer data responsibly

• Comply with all applicable laws and regulations

CousinKenny reserves the right to remove vendors or listings that violate platform standards.

8. Prohibited Use

You agree not to:

• Use the site for unlawful purposes

• Interfere with site security or functionality

• Attempt unauthorized access to systems or data

• Misrepresent yourself or your products

9. Intellectual Property

All site content, branding, logos, and design elements are owned by or licensed to CousinKenny and may not be used without permission.

Vendor trademarks remain the property of their respective owners.

10. Limitation of Liability

CousinKenny is not liable for:

• Vendor product defects

• Indirect, incidental, or consequential damages

• Losses resulting from vendor actions or third-party services

Our liability is limited to the extent permitted by law.

11. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated date.

Continued use of the site constitutes acceptance of updated terms.

12. Contact

For questions regarding these Terms & Conditions, please contact us through the Contact Us page.